As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Dear Support,
I am using Amelia in conjunction with Woocommerce. All appointments must be paid in advance. However, when using the normal checkout (not express checkout) and choosing PayPal, an appointment is created once the „pay now“ button is clicked. However, this only starts the redirection to PayPal to finish the payment - it is not yet payed.
Are you aware of this issue?
best,
Sebastian
Hello Sebastian,
Please note that when WooCommerce handles payments, the payment processing and order status updates are managed on their end. If the issue is related to when the appointment is created in relation to the WooCommerce payment flow, this would likely be something to check with WooCommerce support as well.
Let us know more details, and we’ll be happy to assist you further.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables