All the times for my appointments on my websites have automatically changed to be 13hrs in the future, so a 9am appointment slot is showing as a 10pm slot. The same for my events. I haven't changed any settings on my website.
My time zone in wordpress is set for Sydney, Australia the city I am currently in.
I have looked through your documentation and I can't work out how to fix this problem.
Would you be able to urgently help by any chance, I have customers contacting me unable to book in with us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Hi
All the times for my appointments on my websites have automatically changed to be 13hrs in the future, so a 9am appointment slot is showing as a 10pm slot. The same for my events. I haven't changed any settings on my website.
My time zone in wordpress is set for Sydney, Australia the city I am currently in.
I have looked through your documentation and I can't work out how to fix this problem.
Would you be able to urgently help by any chance, I have customers contacting me unable to book in with us.
Thanks and regards
Elizabeth
Hello Elizabeth,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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