We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,I got 5 registrations without bookings.
When I check at users it says they all ar Amelia customer.
These are the used emails
Gebruikersnaam: JamesErono E-mail: [email protected]
Gebruikersnaam: CharlesVem E-mail: [email protected]
Gebruikersnaam: Robbieeteda E-mail: [email protected]
Gebruikersnaam: ConradRooge E-mail: [email protected]
Gebruikersnaam: Charlesgak E-mail: [email protected]
I changed their role from Amelia customer to nothing for this website and changed their password.
I have a hidden Captcha.
What more can I do more?
Thanks
Saskia
there have been 17 extra attempts with different emails from 2:4 till 1
7:10
Hello Saskia,
Thank you for reaching out.
To clarify, how were these users registered without bookings? Were they able to sign up through some other method, such as direct registration without selecting any services, or did they bypass the booking step somehow?
This will help us understand what might have happened and guide us on the next steps.
Looking forward to your response.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
i donot have a clue but they register as Amelia user, see print screen.
In wordpress users.
Thanks
Saskia
I remove them straight away.
Attached files: Screenshot_2025-03-18-16-42-55-69_cbf47468f7ecfbd8ebcc46bf9cc626da.jpg
looks like the hoster solved this with the plugin word fence.
Hello Saskia,
Thank you for the update! I appreciate you letting me know. If anything else comes up, feel free to reach out.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables