As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
What are the feature differences between the Starter plan at $49 and the Standard plan also at $49 paid on upgrade so effectively $98 /yr? Why would I upgraded from Starter to Standard? Your site provides no info on this.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I upgraded from the starter to the standard plan. I installed the plugin to Wordpress when I had the starter plan, since i've now upgraded, the Wordpress Amelia plugin doesn't recognize that i now have the Standard Plan. I've deactivated the Amelia plugin in Wordpress and then reactivated it with the Standard Plan license code and yet the plugin still prompts me to upgrade to the Standard Plan to unlock features. This really really really sucks....why?
Hello Douglas,
For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store.
After that, install it on your website, clear the cache and it should be fine.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables