We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When using the Catalog Booking Form 2.0 is not possible, in the Customer Information panel, to move between fields using the TAB key.
Additionally, the phone number country code selection dropdown is not in a consistent order and is not searchable with the keyboard inputs.
Hello Barbara,
Thank you for bringing this to our attention. We're aware of the issue regarding the TAB key functionality and the phone number country code selection. These features are on our radar, and we plan to address them in a future update.
We appreciate your patience, and if you have any further questions or need assistance, feel free to reach out.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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