We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3839334
​Package Booking process
Closed

Comments

  •  1
    Larry started the conversation
    March 17, 2025 at 12:23am

    I've had a couple of people comment that when going to a booking page that has packages on it, that it's not very intuitive.  In the screenshot below you can see that upon arriving at the page, the user has to make a selection at the bottom of the right side of the page in order for the top of the page with the calendar to be accessible.  I'd propose that the packages be at the top of the page, and the calendar behind be completely blocked so the user is picking one thing at a time, not an 'overlay', or at the least have the action item at the top, not the bottom right where it is the last thing they see.  

    Thanks for your consideration.

    9274088699.png
  •  1,712
    Marko replied
    March 17, 2025 at 6:59am

    Hello there,

    Thank you for reaching out to us.

    This was redesigned recently so there will be no changes any time soon. But in light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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