We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
It seems that taxes are not collected when a customer uses a Coupon for their purchase. Is there a way to enable taxes on coupon purchases?
Also, in Finance > Payments, there is no indication that a coupon was used for the purchase. How can I see which coupon number was used?
Thanks,
Brad
Hello Brad,
Thank you for reaching out.
Currently, there is no option to enable taxes on purchases made with a coupon in Amelia. Coupons will be applied to the total price, but taxes are not recalculated based on the discount.
As for the second issue, Amelia does not currently display the coupon number used in the Finance > Payments section. This feature is not available at the moment.
If you have any further questions or need assistance with anything else, feel free to ask!
Kind Regards,
Uros Jovanovic
[email protected]
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