Hello, it seems to have an issue with the daylight time saving starting end of March.
The event starts at 18:00 the 12.04.2025, but people is receiving the automatic email notification showing one hour less (17:00). I suppose
Notification with placeholders:
Thank you again for registering for the %event_name% event. We’re excited to welcome you at %event_location%, %location_address%, on %event_start_date% at %event_start_time%.
Thanks for reaching out to us. To resolve this issue, you’ll need to configure your timezone settings to the nearest city in your time zone. It’s important to choose the exact city because daylight savings can affect the time and date settings. You can find more information about timezone configuration in this article - Time Zones with Amelia
Hello, it seems to have an issue with the daylight time saving starting end of March.
The event starts at 18:00 the 12.04.2025, but people is receiving the automatic email notification showing one hour less (17:00). I suppose
Notification with placeholders:
Thank you again for registering for the %event_name% event. We’re excited to welcome you at %event_location%, %location_address%, on %event_start_date% at %event_start_time%.
Note: I am using IPlocate API.
Thank you!
Nicolas
Attached files: Screenshot 2025-03-13 at 7.34.51 AM.png
Screenshot 2025-03-13 at 7.37.15 AM.png
Hi Nicolas,
Thanks for reaching out to us. To resolve this issue, you’ll need to configure your timezone settings to the nearest city in your time zone. It’s important to choose the exact city because daylight savings can affect the time and date settings. You can find more information about timezone configuration in this article - Time Zones with Amelia
Kind Regards,
Stefan Petrov
[email protected]
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