We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Goede avond,
Voor mijn administratie heb ik een factuur nodig voor de diensten dat ik bij u afneem. (95.59 euro).
Alvast bedankt,
Hello Chen,
Thanks for reaching out to us. You can download invoice from your TMS store account.
Please log into our store and under "My Licenses" click on the Three Dots:
From here, go to View your invoices. The invoices show all previous changes on your card, so it will show you the invoice for the initial purchase and any potential upgrades you may have gone through.
When you click on "Preview Invoice", you will see the same receipt you received in your inbox when you initially purchased the plugin.
This action doesn't actually download the invoice (yet), but when it opens a new page, you can activate the print option in your browser by pressing Ctrl + P (Windows/Linux) or Cmd + P (Mac) and then choosing the "Destination" as "Save to PDF":
Kind Regards,
Stefan Petrov
[email protected]
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