We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have a question about the data migration to your plugin.
We use a software which makes a backup of our patient records. We do not have any synchronization with any google or microsoft calendar. It is all managed with the internal tool.
My question is if I want to migrate my entire patient database to your plugin can I do it without manually? can I do it broad?
How would the process be if I have everything in Ondrive.
Translated with DeepL.com (free version)
Hello,
Sorry to disappoint you, but you won't be able to store a file on OneDrive or SharePoint and have an URL like that linked or imported to our Tables.
In regards to connecting an URL from any domain for CSV or Excel files;
Basically, there are two options when selecting a file source path;
From the WP Library or from any Domain;
1. If you choose from WP Library, then it needs to be on the same domain as WordPress;
2. but if you choose from any URL - then the main point is that the file path needs to be directly accessible online.
That means no login is required to access that path;
and also this path needs to end with the file name and the file extension.
So, something like : https://someWebsite/someDirectory/fileName.xls
that will work.
If your current file path does not end with the CSV/or Excel extension, that will not work.
At the moment, we don't have a way to change that, but if you wish, you can make a future development suggestion for the option of having a file on SharePoint or Microsoft OneDrive and having that as data source URL, but I can't say a realistic ETA if or when that might be available.
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Let me know if that makes sense.
Kind Regards,
Miloš Jovanović
[email protected]
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