As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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I've tried to update the plugin several times, but get this error from the WP plugin admin page: An error occurred while updating Amelia: To receive automatic updates license activation is required. Please visit settings to activate Amelia.
Can I re-install the plugin and retain all settings and data? I've done a lot of customizing via the plugin settings and don't want to lose it.
Or do you have a different solution?
Thanks!
Attached files: amelia error occurred while updating.png