I want to cancel the pluging so we don't pay anymore. Make that happen asap and make it visible on your website. This looks like a scam hiding the unsubscribe plugin button.
Thanks for reaching out to us. We don't hide anything, the cancelation button is visible in your TMS store account.
If you need to cancel the license, go to "My licenses", then find the license you need,
Hit the "three dots" at the top right,
and here you will see the "Cancel Subscription" button :
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.
I want to cancel the pluging so we don't pay anymore. Make that happen asap and make it visible on your website. This looks like a scam hiding the unsubscribe plugin button.
Hi Siliva,
Thanks for reaching out to us. We don't hide anything, the cancelation button is visible in your TMS store account.
If you need to cancel the license, go to "My licenses", then find the license you need,
Hit the "three dots" at the top right,
and here you will see the "Cancel Subscription" button :
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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