We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Am Anfang meiner Nutzung von Amelia hatte ich große Probleme im Backend meine Veranstaltungen wieder zu finden. Das Setzen und auch das Deaktivieren des Datumsfilters ist nicht gelungen.
Das Problem: Ich komme in das Backend und finde keine Datensätze. Ok, ich sehe, dass der Datumsbereich zu klein gewählt ist. Die erste Idee ist von mir ist es, im Datumsfilterbereich mit ctrl A den Datumsbereich zu markieren und diesen zu entfernen. Aber Amelia ist "nachtragend" und vergisst nicht den Filter. Ich vielen ähnlichen Anwendungen findet man zusätzlich ein Kreis mit Kreuz als Zeichen: "Lösche den Datumsfilter" (siehe Attachment) Aber das gibt es nicht.
Wie sollte das Vorgehen sein, den Datumfilter zu löschen?
Stephan
Attached files: Amelia Events Backend.jpg
Hello there,
Thank you for reaching out to us.
There is no X to turn off the filter but you can change it
You just need to click and apply time range that you want and Amelia will remember the time range that you have set and it will be applied everywhere.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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