We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have send you a request for refund, on your website, up till today I have not seen any reaction or conformation. Can you please let me know if the refund process is in action.
Kind regards, Frits van Sambeek
Attached files: Schermafbeelding 2025-03-10 082435.png
Hello there,
Thank you for reaching out to us.
When you ask for a refund, the refund should reach you within 7 business days. If you do not receive it in that time period you should but in case you do not then please reach out to us again so that we can make further inquiries.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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