As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hello,
I have send you a request for refund, on your website, up till today I have not seen any reaction or conformation. Can you please let me know if the refund process is in action.
Kind regards, Frits van Sambeek
Attached files: Schermafbeelding 2025-03-10 082435.png
Hello there,
Thank you for reaching out to us.
When you ask for a refund, the refund should reach you within 7 business days. If you do not receive it in that time period you should but in case you do not then please reach out to us again so that we can make further inquiries.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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