We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have a service which can only be booked by contacting me. Because this service has no fixed time or price, so it is hard to schedule automatically.
How can i add this service and add a note for customers that this service can be booked by email or phone only?
Regards, Jasper
Hi Jasper,
You can add a service description, but please note that it won't be visible on the step-by-step booking form. The description is only shown in the catalog booking.
Maybe you could add the note directly in the service name? Additionally, there are custom fields, but these will only be visible on the customer information step.
Kind Regards,
Stefan Petrov
[email protected]
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Both options are not really usable.
The note in the service name might work, but customers still have to select a date and time. So that is quite confusing.
Am i the only one missing an option for a 'custom' service?
Hi Jasper,
I was referring to the service name displayed in the selection menu. The full service name is visible before the second step, so you can add a custom note here. Unfortunately, beyond this, I don’t believe there are any other customization options available at the moment.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables