We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
we had a special day set up for a member of our team to work between 2. Locations on 8th March (Lucy M)
9-11 at Chelmsford
12-6 at brentwood
We realised today that we had not booked a client into the system that she see on the 8th so went back to put the appointment in but it will not allow us to, the days are greyed out if you pick location as brentwood.
we can’t delete and re add the special day as you removed the ability in a previous update for us to do this (as much as we asked you not to in a previous ticket)
Attached files: IMG_2129.png
Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us a short one-minute video?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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