Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Does anyone know why when I give the role of Amelia manager to an employee, and I enter the appointment panel, the time changes, just because I am a manager and in Amelia employed it shows it normally?
Attached files: ticket_before.png
ticket_after.png
Hello,
Thanks for reaching out to us.
You cannot assign Amelia manager roles to employees and vice versa. It's not recommended to configure different user roles for users who are not meant to use them. Each user role has a specific set of permissions, so it's best to have the roles configured properly.
An admin can be an employee or customer at the same time, but this can create a conflict. By default, an employee can only see their own appointments within their assigned work hours, i.e., from 8 AM to 4 PM.
Kind Regards,
Stefan Petrov
[email protected]
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