As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi. I'm wanting to integrate an external wordpress plugin to allow employees and customers to chat with each other from within the Wp Amelia Customer / Employee panels.
Which files would I need to edit to so I can add some "Chat" buttons to the panels? I realise these will be lost when there's an update...but c'est la vie.
Thanks!
Hello there,
Thank you for reaching out to us.
We will forward this to our Dev team to ask for their opinion we will have to wait and see if they can help with this. As soon as we receive feedback from them we will reach out to you again on this ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We just got the feedback from our colleagues and they have told us that if you are using old panel forms, you can use these JavaScript hooks to check where the form is loaded and append a button to the form:
window.ameliaUserLoggedIn = function(user) {
// TODO - append button to the form
};
window.ameliaUserLoggedOut = function() {
// TODO - handle user logout if needed
};
If you are using new panel forms, these hooks are not yet available, but they are on our roadmap and will be implemented in one of the future updates.
Since our code is written in Vue 2/Vue 3 and compiled/minimized in JavaScript, modifying the JavaScript directly to implement this solution would be very difficult.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
Thanks for getting back to me. I have indeed starting using the both new panels. How will I know when these hooks are implemented? Would this be in the changelog? And is there an approx ETA? 2 months? 6 months? 2 years? Just so I can plan accordingly.
Many thanks.
Hello again,
This is something that you will need to test on your end, or you can reach out to us again after a few updates so we can check with our development team. This change will likely not be included in the changelog, but we strive to update the documentation as thoroughly as possible.
Unfortunately, we do not have an ETA at this time. This is considered a minor improvement, and while it is planned to be added, the development of certain larger features takes priority. Projects such as the redesign of the backend or similar major features need to be completed before smaller improvements can be developed and implemented. Because of this, we are unable to provide a timeframe for when this will be available.
Should you have any further inquiries, we kindly request that you open separate tickets for each question, and we will gladly assist you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables