Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I do not understand how coupons work in the back end. I cannot add a coupon for a customer when adding them to the appointment/class if the appointment already exists.
Also, why is it that the coupon applies to everyone added via the back end? why is it not per customer? This doesn't make sense if we want one person to have a "free" class and the other people to have to pay.
On a similar note, if we give someone a coupon code and they put it in on the front end, does that make anyone else who books the class have it as well and not have to pay?
Hello Tom,
Currently, that's how the coupon system works—coupons are applied to everyone in the booking when added via the back end, and the same applies to the front end. There is no option to change this behavior at the moment.
If you need a more tailored solution, you might want to consider reaching out for custom development, as the current settings don't support individual coupon applications per customer.
Let me know if you have any other questions!
Kind Regards,
Uros Jovanovic
[email protected]
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oh man, that is unfortunate. so, we can't use coupons at all then.
I assume that the custom development would have a cost associated with it? If so, what kind of costs would we be looking at? The business is a very small business that doesn't have much disposable income.
Hello Tom,
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't have the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables