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  Public Ticket #3831678
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  • Angelique Hübner started the conversation

    We are using the Amelia plugin for a website focused on yoga and meditation. The website owner would like to ensure that all bookings go directly to a waiting list instead of allowing customers to book an appointment right away. This means that participants can only join an event after being manually accepted from the waiting list.

    As I am working for an agency, I do not have the booking number, but I would appreciate your guidance on whether this setup is possible within Amelia’s features.

  •  1,699
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.

    Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

    We hope you understand.

    Unfortunately, currently this feature is not available in Amelia. This is not possible to achieve in Amelia. All customers will be automatically get approved status for original capacity only once the capacity is full only then customers can go to waiting list. 

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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