We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I tried to connect my Google calendar with Amelia through the employee tab in my backend. However, it is presenting an error saying:
risyl.de has not comleteed the registration through Google. It says that the access was blocked:
The app is currently being tested and only testers approved by the developer have access. If you think you should have access, you can contact the developer.
If you are a developer of risyl.de, you can find more information in the error details.
Error 403: access_denied
Unfortunately, I cannot attach a picture of the screenshot for some reason.
Hope you can assist me in solving this issue.
Thank you for your support!
Kind regards
René
Hello there,
Thank you for reaching out to us.
We would need screenshots and this platform allows to just paste the screenshots inside text of the ticket and you can send us short one minute video of the issue. But is sounds like you did not setup integration properly and most likely you will need to redo it by following steps from this link https://wpamelia.com/configuring-google-calendar/.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables