We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have added a table onto a master-detail page. The table is configured to filter rows using the competition_id of the main table. The filter appears to be applied correctly and the table filters. However, only some of the expected rows display. It is only upon interaction from the user - for example clicking next page - do all of the rows matching the filter load. In the attached video you can see how on initial load 4 pages of results are loaded but when the table is interacted with 70 pages then load.
Attached files: COMPETITIONS - BRFC Archive - Google Chrome 2025-03-03 21-23-32.mp4
Hi Scott,
As mentioned on the other ticket, my apologies for the waiting time.
We had issues with this ticketing system and are planning to move to the new one soon.
- In regards to this issue, we can not reproduce it, but I can see what you mean on your Video, it seems strange.
Can you please send me the URL of this Page with the issue, along with an Administrator user credentials and FTP credentials, so we can remote in and try to isolate this?
Just make sure to mark the reply as PRIVATE, for safety.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables