I hope this message finds you well. I am reaching out to formally request a refund for both the Amelia Standard and Amelia Pro subscriptions that I purchased. Unfortunately, after evaluating the service, I have found that it does not meet my needs for the following reasons:
1. Customer Support Issues – The level of customer service provided has been unsatisfactory, with significant delays and lack of resolution for inquiries.
2. Lack of VIP Membership Option – I require a VIP membership feature for my business, which your platform does not currently offer.
3. Complicated Booking System – Numerous customer complaints highlight that the booking process is unnecessarily complex, further reinforcing my decision to seek an alternative solution.
Given that I have not used Amelia Standard and Amelia Pro does not align with my business requirements, I kindly request a full refund for both purchases. Please process this request at your earliest convenience or provide me with the necessary steps to complete the refund.
I appreciate your prompt attention to this matter and look forward to your response.
Amelia Pro Support Team,
I hope this message finds you well. I am reaching out to formally request a refund for both the Amelia Standard and Amelia Pro subscriptions that I purchased. Unfortunately, after evaluating the service, I have found that it does not meet my needs for the following reasons:
1. Customer Support Issues – The level of customer service provided has been unsatisfactory, with significant delays and lack of resolution for inquiries.
2. Lack of VIP Membership Option – I require a VIP membership feature for my business, which your platform does not currently offer.
3. Complicated Booking System – Numerous customer complaints highlight that the booking process is unnecessarily complex, further reinforcing my decision to seek an alternative solution.
Given that I have not used Amelia Standard and Amelia Pro does not align with my business requirements, I kindly request a full refund for both purchases. Please process this request at your earliest convenience or provide me with the necessary steps to complete the refund.
I appreciate your prompt attention to this matter and look forward to your response.
Best regards,
Liliana N