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Good morning, I must be stupid, and I believe the answer is very easy, but I was not able to find how to do it..
I want to set up a recurring online booking every Wednesday from 9pm to 10pm and offer one package of 5 bookings and one package of 10 bookings.
it seems to be working fine except that I have to set up the employee to be available all week; if I don't do that, no one can take an appointment. If i do that, the whole week is available and all day to (not only from 9 to 10 pm)
If I set up the employee availability to Wednesday from, let's say, 9 to 10 pm.. it doesn't work. no rendezvous are available in the front end. I did put a weekly recurring service, but it doesn't work; I don't find the way to tell Amelia when this rendezvous occurs. It is an online booking, so I don't have much choice.
please apologies for such a stupid question; i am new with Amelia
Attached files: 2025-03-01_09-06-40.jpg
Hello there,
Thank you for reaching out to us.
We completely understand and are happy to assist. The working hours of the service depend on the working hours of the employees. However, please keep in mind that buffer time is included in the total duration of the service.
For example, if you have set a buffer time of 5 hours, and the working hours are 1 hour with the service duration also being 1 hour, the total time taken for the service will actually be 6 hours due to the buffer time.
We kindly ask you to check this setting, and we hope this helps resolve the issue.
Wishing you all the best, and we hope you have a wonderful day ahead!
Kind Regards,
Marko Davidovic [email protected]
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