We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, with the latest Amelia release it is not possible anymore to filter for appointments status on the appointments page in WordPress (https://anydomain.com/wp-admin/admin.php?page=wpamelia-appointments#/appointments). Filtering for service, customer, employee works fine and shows results, but if you filter for a status, it always shows "no results". Doesn't matter which status I'm filtering for.
I can reproduce this on at least 3 customer websites (all use Amelia in German language).
Is this a known issue already and could you let us know when this will be fixed?
Attached files: Bildschirmfoto 2025-02-28 um 16.22.24.png
Bildschirmfoto 2025-02-28 um 16.22.16.png
Hi Steffi,
Thank you for reaching out and letting us know about this issue. We’ve noted that the filtering for appointment status is not working properly after the latest Amelia release. This is a known issue, and our team is working on resolving it as soon as possible.
We appreciate your patience, and we will keep you updated once the fix is available.
Kind Regards,
Uros Jovanovic
[email protected]
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