We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Under customize- catelogue booking form 2.0, Global settings, colours, content, background colour. When we change it from white rgba(255, 255, 255, 1) to pink rgba(252, 220, 233, 1) it changes it on certain pages that our catelogue booking form is on but not all pages
it changes it on this page https://thebeautybar-essex.co.uk/hands-feet/ if we click on a service
but doesnt change it on this page https://thebeautybar-essex.co.uk/services-booking/ when we click on a service
Thank You
If you need to log in and cchange it to see, you already have admin access from previous tickets
Hi Francesca,
Apologies for the delayed answer. I can see that both pages have the shortcode (catalog booking form), however i do see that same color on both pages. Am i missing something?
This is "hand-feet"
This is "services - booking" page
Kind Regards,
Stefan Petrov
[email protected]
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Hi, its not changed at the moment as we didnt want them looking different, but if you log in and change it then save it, you will see it doesnt change on both of them
yes we have the latest version
we use elementor as our page builder
we do not use custom code
Hi Francesca,
After checking the booking forms again, i can see that the color is changed to pink actually. Here is how it looks on both pages now
Is it the same on your end?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables