hi! i have been trying to upgrade my subscription (from standard to pro) but the button "Upgrade" doesnt do anything. it rotate for a few seconds and goes back to normal. i cant find nothing about this in the docs or the ticket forum. i also get no error messages or receive confirmation requests from the tool or my bank.
Thanks for reaching out! If the upgrade button isn’t working, the best solution is to purchase a new Pro license separately. Once that’s done, let us know, and we’ll process a refund for your old Standard license.
Let me know if you need any assistance with the purchase.
hi! i have been trying to upgrade my subscription (from standard to pro) but the button "Upgrade" doesnt do anything. it rotate for a few seconds and goes back to normal. i cant find nothing about this in the docs or the ticket forum. i also get no error messages or receive confirmation requests from the tool or my bank.
Attached files: IMG.1. suscripcion amelia no actualiza.png
Hello Melissa,
Thanks for reaching out! If the upgrade button isn’t working, the best solution is to purchase a new Pro license separately. Once that’s done, let us know, and we’ll process a refund for your old Standard license.
Let me know if you need any assistance with the purchase.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables