Hi, 

We use the the birthdate field which is natively in your client data fields. I need this information as it is required by the employee to provide the service.   
What is the place holder related to this birthdate field ? to use it in the notifications and in the Google calendar description?

I don't understand why it is not available in your list.

Thanks 

Great. Thanks for your answer ! But I was looking for Date of Birth field that it is not a custom field as it is native in your customer's page.

The custom fields are not related to customer but to services .... 

If I use a custom field for "date of birth" , I won't be able to import this information with my clients database 😞and this birthdate will have to be always filled up at each new booking ( which is stupid and timeless) . 

As this field exist in the customer page ( and use for the birthday greeting emai) , can you give me the related placeholder ? 

I also want to have this date of birth field in the booking form ? Is it a field which can only be filled by the company ? Note that I'm not going to make it possible for customers to have an account.

Thanks,

This is a real disappointment and so confusing. Especially when you have a secretary pool answering the phone for bookings. 

If they book an appointment from the step by step front-end form, I need to create a custom field for the date of birth, but in this case they can't use the customer list and  have to fill up again and again all the fields at each booking to be able to use them ( for information , that are already in the database) . 

Then If they use the backoffice to add an appointment, they can't fill the custom fields because there are not shown BUT if they create a new customer then they have a field for "date of birth"  but this one will not be visible in the appointment nor used as a placeholder and is different from the custom field. How do you want me to explain this to my client !

That's just insane. There are several suggestions posts that need to be merged on this point : #2255 , #2768 and #127
I can't believe how complicated it is to upgrade to an accessible field. Sorry about my strong feelings but this is a real deception.

Ok, I've seen that now. But it is a field we have to enter at each booking... even though we have it the client profile. Anyway... I will wait for suggestions to be analysed by your team

Already did 😉and asked for merging 3 suggestion posts on this same topic