As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi ,
I plan on importing a big file of customer in Amelia ( 5000 lines) . My csv file is structured as asked in your doc.
I'd like to know a few things to make sure I can import without any problems :
1. How does Amelia react when meeting a data that doesn't meet the requested format ( by exemple phone number format) ? does it inform me ? how ? Is it before importing or after the information ?
2. How can I act on the datas if I discover problems after import ? Is it a reverse functionality ( except saving the database ?)
3. what are the risks when importing big files ?
4. I have created a personalized field for all appointments in Amelia. How can I import the data in this personalized field ?
Thanks for your answer
Hi Marie,
The best option is to create a backup. If something wrong happens, you can always revert back to the backup site. During import, Amelia wont let you import the .csv file is the format is not good and if all columns are not populated. There shouldn't be major risk, you just need to make sure that your server performance is good enough to handle that much information.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, thanks for your answer.
Hi Marie,
No problem, you are welcome.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables