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  Public Ticket #3827993
Stripe integration
Closed

Comments

  •  2
    Ilya started the conversation
    February 26, 2025 at 9:28am

    Hi there,

    I would like to clarify whether Amelia transfers tax data to Stripe during payment processing. I have several services with different tax rates for corporate customers. At the final checkout step, these customers correctly see the service price, tax amount, and total amount. However, the email receipt from Stripe only includes the total amount, which makes it unsuitable as an official financial document for corporate customers.

    Could you explain if there is a way to properly configure the integration between Amelia and Stripe to ensure tax details are included in the receipt?

    From my perspective, custom fields for tax amounts could be a simple workaround, allowing us to add tax details to the description. However, it seems there are no custom fields available for taxes. Do you know if there’s a way to enable this or any alternative solution?

    Looking forward to your response.

    Thank you.

  •  1,718
    Uroš replied
    February 27, 2025 at 10:39am
     

    Hello Ilya,

    Currently, there is no option to transfer tax data to Stripe during payment processing for inclusion in the receipt. However, I will forward your request to our developers to consider adding this functionality in future updates.

    For now, your idea of using custom fields for tax amounts is a good workaround, but unfortunately, custom fields for taxes aren't available at the moment.

    Thank you for your patience, and let me know if you need any further assistance!

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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