"Amelia employee cannot edit category / services" (#3827818) / TMS-Plugins

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Rishon Talkar started the conversation
February 26, 2025 at 1:25am
Hello Amelia Support Team,

I am encountering two issues while logged in as an employee on our system:

Grouped Bookings Issue:
When I have two bookings for the same time slot, the plugin groups them together. I need each booking to appear individually (siloed) so that they can be managed and viewed separately.
Service/Category Modification Issue:
Currently, when trying to change the category or service for a booking, all other services are blocked off. I need the flexibility to change the service or category as needed. I have attached a photo that shows the blocked options for reference.
Could you please look into these issues and let me know if there are any workarounds or updates available to address them?

Thank you for your assistance.
Attached files: WhatsApp Image 2025-02-25 at 19.12.32_4c6af700.jpg
1,707
Marko replied
February 26, 2025 at 10:25am
Hello there,

Thank you for reaching out to us.

Unfortunately, currently this feature is not available in Amelia. Only individual appointments can be shown separately but group appointment is just one appointment and customers can not be separated

This depends on your employee work hours and services. Try and turn off on X employees, category, and services and then you should be able to change them

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,

Marko Davidovic [email protected]

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