We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When a user purchases more than one ticket, we should have the option to collect additional information like name and email address for the additional attendees. This can be automatic based on the number of tickets or done through conditional logic and custom fields. This is very important and I expected this basic feature to be already in Amelia, The Events Calendar already has this feature.
Hello Antony,
Thank you for your message. I understand the importance of being able to collect additional attendee information when purchasing multiple tickets. I wanted to inform you that this feature will be available in the near future.
Thank you for your patience, and feel free to reach out if you have any other questions or need assistance!
Kind Regards,
Uros Jovanovic
[email protected]
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