Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I need to sell a service that is only available as a package. How do I do that on the calendar?
Hi Natalie,
Thanks for reaching out to us. You would need to create a package first and then use different shortcode. On the standard booking form (Step by Step v2, the packages are only visible when you select a service that is a part of a package), however, if you use this shortcode for example - [ameliastepbooking show=packages], Amelia will only show the packages without services.
You can only find other shortcodes on this link.
When creating a new page, choose the module "shortcode" and then just copy / paste the shortcode.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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Thanks Stefan. Would you mind expanding on that. I'm not quite sure what you mean by creating a new page?
I also need to show both for a different kind of package. I need it to show the individual service and package options without clicking on that service first.
HI Natalie,
Apologies for the confusion, please allow me to explain a bit better. To sell a service that is only available within the package, you need to configure a different booking form. Using Step by Step booking form, services are visible on the first step, and packages are only available as a popup (they are not visible right away)
Creating a new page its not necessary actually, you can also add the shortcode on each page. To show the service and package on the same booking form without the need for selecting a service, you can also use a catalog booking form.
When selecting Amelia module, just make sure to select Catalog booking form. You can refer to this link for more information (you jus need to select catalog booking form)
Kind Regards,
Stefan Petrov
[email protected]
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Ok, thank you. My client is not receiving text or email notifications, nor are her clients. There is money on the account for SMS. does it need to be set of text rather than HTML?
Is it possible to jump on a zoom?
Hi Natalie,
Unfortunately, we do not offer that option. Since this is a different topic, I kindly ask you to open a new ticket and provide the details there. This will help our support team locate the ticket more easily and assist you more efficiently.
Thank you for your understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables