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  Public Ticket #3825929
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  •   Noémie SEGUY started the conversation
  •  823
    Stefan replied

    Hi Noémie,

    Thanks for reaching out to us. It is possible to configure this setup, and I'd be happy to explain how.

    Since you offer two services (sea fishing and boat ride) with different durations, you'll need to create two separate services: Sea Fishing (2 hours) and Boat Ride (1 hour). To set up different schedules and prices depending on the season, you will need to configure two employees for each service, so a total of four employees.

    The timeslots depend on the employee's work hours, so here’s how you can set it up:

    • Employee 1 would have special days configured for July and August, with work hours from 7:30 AM to 9:30 AM.
    • Employee 2 would have special days configured from April to September, with work hours according to your needs.

    Both employees should be assigned to the same service, but you’ll need to adjust the pricing in the service settings for each employee. You can find a use case example via this link.

    As for tickets, they are not available in the service configuration. However, there is an option for customers to "bring someone with you." If you increase the service capacity to 2 or more, this option will become available.


    Kind Regards, 

    Stefan Petrov
    [email protected]

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  •   Noémie SEGUY replied privately
  •   Noémie SEGUY replied privately
  •  823
    Stefan replied

    Hi Nomie,

    Thanks, but this user doesnt have admin permissions. I cant see all the settings. Before updating the permissions. you don't have to configure the Global Work hours settings. 

    6298885838.png

    The employee work hours will always overwrite the Global Work Hours, that's more important. Your customers can select any timeslot based on those special days configured. And if your service duration is always the same, there is no need to configure the Custom duration and pricing. If you wish to offer extra options (like fishing equipment), you can use Extras for this purpose. This can be found in Service settings (there is a separate tab)

    Also, the page doesn't work, for some reason, i do see this error 

    8942580749.png

    Please note that if you want to select the appointment for the present day, the timeslots are only available from the current time. i.e if current time is 2pm, only timeslots from this date would appear on the booking form. 

     

     

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

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  • Noémie SEGUY replied

    Hi Stefan, 

    Thank you for your reply. 

    Sorry for the broken link here the good one : https://lamessaline-nouv-swpqv5juyp.live-website.com/reservations/

    I have also gave you admin rights and changed the work hours date as you mentionned before..

    Honneslty I have tried many things but I'm still a bit lost. I would appreciate a lot If you can help me 

    Lets take the 'Peche en mer' - Juillet Août (hight season)

    What im trying here is : 

    - Set up the booking date only on July and August 

    - Time only from 7:30 - 11:30 

    - Be able to choose as many people they want to bring with them 

    - Then choose who would come with Equipement or not ( Options tab) 

    Sometimes date are selectable, sometimes not. I think its now depending on the number of guest or people coming. More than 1 doest not work somehow... 

  •   Noémie SEGUY replied privately
  •   Stefan replied privately
  •   Noémie SEGUY replied privately
  •   Noémie SEGUY replied privately