After i receive a booking my auto appointment approved emails are not going out. It says error. I have tried everything from the SMTP to changing the port. I am using gmail. According to google Im inputting everything correctly to the Notification tab under settings in Amelia. My gmail is [email protected] This is a very big issue for me because we do not display our address on our website and I have added it to the appointment approved email. Please help ASAP.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
After i receive a booking my auto appointment approved emails are not going out. It says error. I have tried everything from the SMTP to changing the port. I am using gmail. According to google Im inputting everything correctly to the Notification tab under settings in Amelia. My gmail is [email protected] This is a very big issue for me because we do not display our address on our website and I have added it to the appointment approved email. Please help ASAP.
Hi eric,
Thanks for reaching out to us.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
Kind Regards,
Stefan Petrov
[email protected]
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