We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I was wondering if it's possible to remove the extra step where users have to select a category.
Since we only have one category, this step seems unnecessary.
Hope you can help.
Best, Sanja
Hello Sanja,
Thank you for reaching out to us.
For that purpose, I would suggest that you preselect a category in the shortcode:
[ameliastepbooking category=1] if you want to show only the services from a category with ID 1.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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Hi Uroš,
that's exactly what we needed. Thank you.
Best, Sanja
Sorry for intervening but I need something similar.
As the total number of services is roughly 10, I need to show only all services and not categories in the Amelia booking form v2 (as it was possible in v1).
Can this be done?
Hello Sanja,
This would be possible only if all the services are assigned to a single category and then use the following shortcode for catalog booking form:
[ameliastepbooking category=1] if you want to show only the services from a category with ID 1.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your response,
no, unfortunately, it does not. I wish we could skip the services/ sub-services structure and have only all services shown at once. Alternatively, I would have to restructure all my services (prepared for booking form v1) and just "throw" them into a single generic category, I guess
Hello Athanasios,
Thank you for the update.
I apologize for the previous information provided. Unfortunately, it's not possible to display all services at once without using the services/sub-services structure in Amelia. I understand that this might not be ideal for your needs, and I appreciate your patience in working through this.
If you have any further questions or need additional assistance, feel free to reach out!
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables