We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have two different services linked to a single employee panel. The issue is that appointments for both services are appearing under the same panel. I want to add a filter so the employee can easily sort and view appointments based on the booked service.
How can I implement this filter functionality in the employee panel?
Do we have any in-build functionality/method in amelia which will resolve this?
https://prnt.sc/FUQV0WGccEj8
https://prnt.sc/TDUbXD_Wyi1z
https://prnt.sc/pHPihlsKJbMI
Hello Vrushabh,
Thanks for reaching out to us. Service is not assigned to panels, they are assigned to employees. Since both services are assigned to a single employee, and since the employee can only see his assigned services, he will see the appointments for both services in his employee panel. This is not related to filters, but the employee user role permission. But default, employee user role has the read / write permissions to see only the appointments assigned to him.
Kind Regards,
Stefan Petrov
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI Stefan,
Thanks for the clarification!
Since one employee is linked to multiple services, all booked appointments are appearing under a single panel, making it difficult to differentiate between services. Employees receive numerous appointments daily and struggle to track which service each booking is for.
To streamline this, they are requesting a filter option to sort booked appointments by service, helping them manage records more efficiently.
Requirement: Implement a filter function to categorize booked appointments by service.
Hi Vrushabh
If you haven't yet, please visit our Feature Suggestion page to check if your desired feature has already been suggested. If not, you can add it yourself. As more people vote for it, it will move up the priority list.
To keep up with updates, you can:
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan
We are sending Amelia notifications with custom field values, including an image upload field. While the custom field data appears in the notification, employees are unable to open the uploaded image via email—the image is blocked, showing an error.
Our requirement is to make the media files accessible to everyone without requiring login. How can we achieve this so that anyone can open and view the files easily? Below are attached screenshot of the issue what error exactly it's thrown. Please advise me to resolve this issue.
https://prnt.sc/M5Hjko8geYBg
https://prnt.sc/d-A72pik6uco