We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I installed amelia. in the settings I chose Language: German(formal). The Backend shows german but the frontend apears in english. What can I do?
Hi Andreas,
Please ensure that the language is correctly set in the WordPress settings and that there are no additional languages added under General Settings > Additional Languages.
Amelia should automatically translate both the backend and frontend to the default language—just make sure the same language is not listed in the Additional Languages field.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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thanks for your quick response.I tried everything but still the same problem. see attachment.
Attached files: Sprachproblem.pdf
Problem solved. In WP I had set language to German (formal) this language was not available in amelia. now I copied German to German(formal) and everythings fine!
Hi Andreas,
There it is. Great to hear that, thanks for letting me know.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables