We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am looking at your plugin for one of my client. It is really what he needs the only issue is it does not support the payment method my client wants to use.
We are based in Switzerland, I wanted to know if there was a way to customize the payment methods on your plugin (by a developer of course)
Thanks your your help on this,
best regards,
Margaux Frey
Hello there,
Thank you for reaching out to us.
You have starter license so you do not have any online payment methods. As for any payment that does not exist as built in in Amelia we can nto say if you can develop integration or not but our Dev team can not help with custom integrations and if anything goes wrong we can not help either since this is not part of built in options in Amelia.
Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce, RazorPay and Square.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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