We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3823074
Subscription not being upgraded from starter to standard
Closed

Comments

  • ben started the conversation

    Hi,

    When i upgraded the subscription from starter to standard to unlock more functionality it doesnt update within the plugin on the wordpress system. This is even after i deactivated the purchase code and reactivated it. 

    Please let me know the process ton get this done ASAP. My client has people that want to book really soon.

  • ben replied

    Hey just an update.

    I just reinstalled the amelia plugin and followed the instructions from the following link: https://wpamelia.com/lite-upgrade/

    Still no success...

  •   Marko replied privately