We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I bought Amelia Elite Unlimited €799.00 today but I didn't receive any notification of the purchase, the amount was deducted from my card, but I can't access your reserved area.
Please help me
I need it for my work today
Federico Appolloni
****
I did use an incorrect email... how can I fix it???
Hi Federico,
The email is correct, we can see the purchase in our database. Here is what you can do. You can reset your password on the TMS store account. You will see the option on this page, once you click to reset the password, the email will be sent to your email address. You can use that link to reset it and then log in to your account. You will see the license information on your account.
Kind Regards,
Stefan Petrov
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables