We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If a participant had booked and paid for the event in a particular month , and for some reason he is not able to attend for that date and will be able to attend for another date, we cannot shift or re-schedule his attendance for the next event.
Is there a functionality to reschedule attendees of an event from one date to another date instead of manually re-adding the desired event date? and deleting
Thank you.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Events are all separate so the only option is to manually remove them from one event and add them to a new one. What you want is not possible to set in Amelia I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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