Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
First, I attempted to add the purchase code on the activation tab of the free version of the plugin within WordPress but that field is grayed out and does not allow me to input the purchase code. After searching your website for instructions on how to install the plugin and not locating clear instructions, I asked google and chatGPT how to do it. Then I went to the email that was sent to me with the link for the file download and downloaded the zip file. I attempted to install the plugin by uploading the downloaded zip file but I get an error message that reads "The link you followed has expired Please try again". See screenshot. I tried this in a Chrome browser and an Edge browser and received the same error message. Please help me install the plugin for which I have just paid for a 1 year license.
Attached files: Error message trying to install plugin.png
Hello,
When you see "The link you followed has expired", it usually means your PHP settings (such as upload_max_filesize, post_max_size, or max_execution_time) are too low for the plugin file (around 15 MB).
Please follow our Guide from the following hyperlink and this issue should be fixed: “The link you followed has expired” Error in WordPress.
So, you can try increasing these values in your php.ini file or via your hosting panel. If you need help finding these settings, please ask your hosting provider.
Let me know if you still encounter any issues after that.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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The link you provided does not work. Would you please provide an alternate link?
Hello,
My apologies, here is a working link : https://tmsplugins.ticksy.com/article/15699/.
If that does not work for any reason, you can also check this guide from wpBeginners for the same issue : https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/.
Let us know if you require any further assistance.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables