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¡Hello! I was checking my appointments for the week to check schedules with my employees when I noticed that an appointment was logged on the platform as "multiple emails" (IMG 1), this is very problematic since we only assist one person at a time per call, and I would like to correct this.
What setting determines how appointments are logged in the system in this way? How can I prevent this from happening again?
Thank you in advance for your support.
Attached files: IMG1.png
Kind Regards,
Uros Jovanovic
[email protected]
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