We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've edited my service names in the backend, but the service names shown in the booking form do not seem to be updated. See the attacthed images for the examples. Am I doing something wrong?
Thanks in advance!
Thom
Attached files: service names show in form.PNG
current service names.PNG
Hi Thom,
It looks like a caching issue. Please try clearing your website cache (if you're using a caching plugin) and also clear your browser cache to see if the changes reflect properly. If you're using a CDN, you may need to purge its cache as well.
Let me know if the issue persists! 😊
Kind Regards,
Uros Jovanovic
[email protected]
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