We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I submitted a ticket a few days ago and havent heard back about how to change my calendar bookings past 4:00 pm. No idea why I am restricted to only booking until 4:00pm. How do I extend this exactly? Please leave me precise directions with details as to how I can alter the times on my calendar. Thank you.
Hello Kristen,
Our colleague Stefan has responded to the other ticket you created: https://tmsplugins.ticksy.com/ticket/3815027/
Please let me know if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
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