When managing package appointments, an admin has the same options as a customer. In other words, they can book a package and manage the appointments just like a customer would.
In the package settings, when you click to book an appointment, the admin will have the option to schedule an appointment for a previous date if needed.
For example, if a package was purchased on January 30, 2025, and there is still one appointment left to be booked, the admin can select a past date for that appointment.
If you select "book appointment"
The previous date are available for booking
Customers won’t be able to book an appointment for a past date or after the package expiration date. However, an admin will have the flexibility to retroactively book an appointment for any date if needed.
Apologies, I’m not sure I fully understand. From my testing, as an admin managing a package from the backend, when booking an appointment, you should be able to see previous dates (even those prior to the package purchase date). Are you not seeing the same?
We need a way to manually deduct package sessions for customers who attended a class but did not book online in advance.
Use Case:- A customer with an active package did not set an appointment online but still showed up for a Pilates class.
- Since they didn’t book through the system, their package session was not automatically used.
- When trying to manually book the session retroactively, the past time slots are grayed out in the "Set an Appointment" section.
Questions:Hi Remi,
When managing package appointments, an admin has the same options as a customer. In other words, they can book a package and manage the appointments just like a customer would.
In the package settings, when you click to book an appointment, the admin will have the option to schedule an appointment for a previous date if needed.
For example, if a package was purchased on January 30, 2025, and there is still one appointment left to be booked, the admin can select a past date for that appointment.
If you select "book appointment"
The previous date are available for booking
Customers won’t be able to book an appointment for a past date or after the package expiration date. However, an admin will have the flexibility to retroactively book an appointment for any date if needed.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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It may seem that way at first! But when trying to select a past appointment, like the actual employee and hour, that’s when past hours are available.
Hi Remi,
Apologies, I’m not sure I fully understand. From my testing, as an admin managing a package from the backend, when booking an appointment, you should be able to see previous dates (even those prior to the package purchase date). Are you not seeing the same?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables