We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
Your site lists a number of charts that can be integrated, but doesn't include the entire HighCharts library. I am hoping to clarify whether it will be possible to insert the below chart style using WPDataTables
https://www.highcharts.com/demo/highcharts/pie-drilldown
Thanks!
Hi Dave,
At the moment, we do not have this chart type available.
When it comes to adding new chart types - We don't have any built in feature for our users to add it, only our developers can do that.
You can check out all the currently available chart types and examples of wpDataCharts documentation here .
For any chart which we don't have at the moment and you wish to see it added, you can suggest it to our developers - they will do their best to make a solution in the future.
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
If you have coding skills and wish to try to customize our Plugin in any way, you can check out our available hooks for Developers on this documentation and see if you can find any hook that might help.
We also added this new developer's handbook, which can allow users with coding skills to make custom add-ons.
Our developers will keep adding more custom hooks/examples there over time.
Please be advised that custom solutions with hooks are not included in our support.
You can also research resources such as Stack Overflow to see if any other user perhaps found a workaround.
( We do like to give examples for certain solutions, but for this use-case, we, unfortunately, don't have anything yet)
2. You can also modify/customize the existing charts via custom chart callbacks, that could help.
That is the default behavior of the charts engine, but if you need some custom solution you can check our documentation about wpDataCharts callbacks.
And i just wanted to point out that you can try wpDataTables before purchasing
on our sandbox Demo sites ( you can find links for the main plugin Demo,
as well as add-on Demos, in my signature),
and there is a 15-day money-back guarantee period,
so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)
Let me know if you have any additional questions.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables