We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
"Dear TMS-Plugins Team,
We are creating a website for a yoga studio. The regular, ongoing yoga classes will be bookable through Amelia as individual events. We would like to give customers the additional option to purchase a discounted 5-class or 10-class "card," which would then entitle them to participate in 5 or 10 class sessions.
In this scenario, a discounted card functions like a product that allows multiple participations (5 or 10 times) in classes.
How can we implement this with Amelia?"
Hello Mirko,
Thank you for reaching out!
You can achieve this by using the Packages feature in Amelia. This allows you to create a package that includes multiple classes at a discounted rate, giving customers the flexibility to book 5 or 10 sessions as part of their package.
You can find more details and setup instructions here: Amelia Packages
Let me know if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Uroš.
I have a follow-up question.
Since I´ve set the package to be bookable without choosing any specific dates for the services that are bundled in the package there is no reason to show the second vertical tab "Datum & Uhrzeit" which is German for "date & time". I would like to remove the date & time tab - any ideas how I can do that?
Thanks for your help.
Mirko
Hello Mirko,
For that purpose, you will need to set the "Minimum services required" and "Maximum services required" for that package to 0.
Let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables