We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've been trying to integrate Amelia and Notion but I've run into a problem. Heres the automation i've been working on, when a new appointment or booking is made all related information within that booking should be auto exported to Notion, then in Notion a database item should be created with the fetched information, information that I choose such as date and time, client name, phone number,etc. It's been a confusing and tiring ride but I've managed to set up everything except one piece of information, one that is vital.. the employee that was assigned with the booking. You see, while you have the number of the person that was assigned (refer to the screenshot, Im assuming "providerId" is the employees number) you dont have their names.. I need a fix as soon as possible, I think this is an easy fix one that shouldn't take more than an hour on your end. Please add fetchable data such as Employee First and Last name for the booking that they were given as soon as possible, thank you!
Attached files: TMS SUPPORT .png
Hello Rez,
Thank you for reaching out! I understand how important it is to have the employee's name included in your Notion automation.
At the moment, Amelia’s API provides the providerId (employee ID), but the employee's first and last name are not directly included in the appointment data. Unfortunately, this is not something that can be added immediately, but I will pass your request to our development team for consideration.
In the meantime, a possible workaround would be to match the providerId with employee names manually in Notion or through an additional automation step using a reference table. If you are using a tool like Zapier or Make (Integromat), you may be able to set up a mapping system.
Let me know if you need any guidance on that! I appreciate your patience and feedback.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables